Thursday, March 30, 2006

10 Ways Keep In In Touch With Your Clients

How often have you said"I need to make an appointment with my massage therapist." Then you forget. Keeping in touch with your clients is important as it keeps you in their memory. They are more likely to do business with you again if you keep in touch.

Here are 10 ways to keep in touch with your clients.

  1. If you are a service business, especially health-care service such as massage therapy or chiropractic follow-up in a couple days (by phone)from their first visit to see how they enjoyed your service. Ask them if they would like to rebook.
  2. Newsletters at least every three months.
  3. Birthday cards
  4. Christmas cards or a Christmas letter.
  5. Customer surveys.
  6. An annoucement.
  7. A contest ballot.
  8. A postcard with special offer or business annoucement.
  9. A news clipping or articles that may interest them.
  10. A tips sheet or fact list.
So there are some ideas to get you started. Now come up with your own ideas. This will be an effort you won't regret.


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